# Intercom + Lutril: setup guide

> Intercom connects through OAuth. You authorize the Lutril app for your workspace; access follows the app’s configured permissions for reading and managing teammates. An access token is supported as a manual fallback.

Source: https://www.lutril.com/integrations/intercom
Category: Support
Auth: oauth
Last verified: 2026-06-17

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## Setup

1. In Lutril, open Settings → Integrations and click Connect on Intercom.
2. You are redirected to Intercom to authorize the Lutril app for your workspace.
3. Review the requested access and click Authorize; Intercom redirects you back to Lutril.
4. Fallback: in the Intercom Developer Hub, open your app → Configure → Authentication and copy the Access Token.
5. Paste the token into Lutril’s manual field (add the SCIM base URL and token if you need teammate create or delete).

## Access requested

- Read and write workspace teammates and admins (governed by the Lutril app’s configured permissions)

## References

- [Intercom documentation](https://developers.intercom.com/docs/build-an-integration/learn-more/authentication)
- [Create an access token](https://developers.intercom.com/docs/build-an-integration/learn-more/authentication/setting-up-oauth)