# Zendesk + Lutril: setup guide

> Zendesk connects through OAuth with read and write access. You enter your Zendesk subdomain, then authorize the Lutril app. An API token is supported as a manual fallback.

Source: https://www.lutril.com/integrations/zendesk
Category: Support
Auth: oauth
Last verified: 2026-06-17

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## Setup

1. In Lutril, open Settings → Integrations, select Zendesk, and enter your subdomain (the part before .zendesk.com).
2. Click Connect; you are redirected to Zendesk to authorize the Lutril app with read and write access.
3. Click Allow; Zendesk redirects you back to Lutril and the connection is established.
4. Fallback: in Zendesk Admin Center → Apps and integrations → APIs → Zendesk API, enable Token access and Add API token.
5. Then paste your admin email and the API token into Lutril’s manual fields.

## Access requested

- read (read users and organizations)
- write (provision and update users)

## References

- [Zendesk documentation](https://support.zendesk.com/hc/en-us/articles/4408889192858-Managing-API-token-access-to-the-Zendesk-API)
- [Managing OAuth token access](https://support.zendesk.com/hc/en-us/articles/8889508417946-Managing-OAuth-token-access-to-the-API)